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Six Ways to Choose the Best Staffing Agency

The brands are known by their products/services & these products & services are defined & built by the hidden gems in the organization “The People” (Employees & all the Stakeholders). What has been built successfully & what needs to be achieved in the future is within the hands of employees backed up by the organization’s values, goals & vision.

That’s why it is important to hire, mentor and retain a talented & productive workforce. But sometimes it’s easier to say than to do. Management looks after the business operations in a day-to-day routine. Similarly, the Human Resource Department is involved in a lot of HR activities & operations apart from the Talent Acquisition. Hiring processes are time consuming & not always provide the desired results.


That’s when a Staffing Agency can give an extended helping hand in recruiting the best talent for the organization in lesser time & at an efficient cost. Rather than working as an individual, working as a team can achieve multiple milestones in the path. Staffing Company can provide custom talent based on the project requirement, the one who could help achieve the goals set by the organization.

With so many options available today, finding the best staffing agency can be a challenging task for employers. To make the evaluation process easier, here are a few suggestions to be considered while screening & selecting the best out of a list of staffing companies:

1.Identify your objective/need as an HR:

You might need a temporary workforce for an upcoming sale, or you might be looking for backup employees to fill the positions when the respective employee is on sick leave or on vacation; or simply looking to hire someone permanently at the workplace at entry-level, mid-level or senior level. Having clarity about your talent needs will assist you in choosing the best recruitment agency near you or any other far location.

2.Look for a recruitment agency, specialized in your Industry:

Some staffing firms focus on all of the industries, while some firms are niche industries as their focus. If the one you are about to finalize is a general staffing firm with a multi-speciality industry focus. In that case look for their team strength, look for your industry, client list & whether they have industry-specific account managers/expertise.

3.Consider the location of the Staffing Company:

Your Head Office might be in Bangalore, but you need the staffing support in Delhi, Mumbai, Kolkata, and Ahmedabad or Chennai. Do they have their presence near your branches across PAN India to support Talent Acquisition branch/city/state wise? Check the number of recruiters available at the desired location. Check their deployment rate of employees in the past.

4.Review the staffing agency:

Research about the staffing company, their industry knowledge, experience in the staffing domain, their specialties, the brand reputation, staffing company policies, their social presences, testimonials, client list (sometimes due to competitors the whole client list is not made publically available, so contact the agency & get the list or schedule a call by sending enquiry), review their website.

Generally, any firm with a presence of 15+ years & serving some reputed clients or your competitors already getting services from the recruitment company is a sign of high-quality service. Check if you can connect with any existing client of the staffing firm & have a quick discussion about “Service so far, reliability, professionalism, efficiency, closure times, quality of talent & other relevant questions.”

5.Review the selection/hiring process:

Check the current number of employees has been working in various industries because of the staffing support provided by the recruitment firm to the other brands. Schedule a meeting/call and understand/discuss their recruitment strategies. If the agency is still involved in placing ads in the local newspaper for getting applications or posting ads on job boards, in this case, you might not get the right talent for your requirement.

6.Ask about the retention rates:

Searching for the right employee & releasing the offer letter consider it like 20% of the work done. 35% are when the employee accepts & be present at the workplace on DOJ. Rest 45% and the most important is the retention of the same employee in the long-run or till the project or contract job completion. Check the employee retention rates for your industry & also the overall generic retention rate. This is one of the key elements, to decide the quality of the talent provided by the staffing agency.


With better employee retention rates, integrated hiring strategy, PAN India presence, 12+ years of versatile staffing industry experience & a lot of other services has made Innovsource one of the leading recruitment & staffing agency in India.

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